Return policy for Hookah Shop Greece

Return of products is possible after any successful receival. Learn everything about our return policy regarding your orders in the Hookah Shop Greece.

Returns Policy

You may return most new, unopened items within 14 days of delivery for a full refund. Return shipping costs are paid from the buyer/client and the same shipping company has to be used to return the package to our warehouse. If the return is a result of our error (you received an incorrect or defective item, etc.) we will pay the return shipping costs.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases, you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.